DESIGNED FOR THE MANAGEMENT TEAMS OF ORGANISATIONS WHO HAVE THE TASK TO UNDERSTAND, MANAGE AND SHAPE AN EFFICIENT JOURNEY TOWARDS SUSTAINABLE ORGANISATIONAL EXCELLENCE.
We structured this training around eight practical steps over two days, to ensure we develop managers who can understand and shape a successful excellence journey. This will be done through presentation, practical and interactive exercises and discussions with your peers and the trainer.
How would you define Excellence? How does EFQM define Excellence? Design your definition of Excellence?
Understanding where you want to go to and where you are now is the start of the journey. Understanding what stakeholder mean to your organisation and their expectations is key.
How do we start? What is Self-Assessment? What are the options and tools available?
What do we want to do first? How to identify and select the 2-3 important improvements?
What type of improvement opportunities do we have? What does it involve?
What is a project? Explore simple ways to manage an improvement project.
How you as a Manager can support your leader involve in improvement projects, and ensure your leader's engagement
An overview of the EFQM Excellence Model and the RADAR logic.